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Argentina
Introduction
Argentina
has a population of 33 Million with an ethnic composition
of 85 percent European descent, primarily Spanish
or Italian. Indians, mestizos (people of mixed
Indian and Spanish ancestry), and blacks together
make up the remaining 15 percent. The Republic
of Argentina is a democracy for now, but has had
a long history of military power.
Spanish
is the official language, although many people
speak English, Italian, or other languages. Argentine
Spanish is heavily influenced by Italian and is
unlike Spanish spoken anywhere in Latin America.
Church and state are officially separate, but about
90 percent of the population considers itself Roman
Catholic. Jews and Protestants account for 2 percent
each.
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Argentina
Fun Fact
Argentina
is the homeland the 266th Pope of the Catholic Church
known as the Bishop of Rome. Jorge Bergoglio, is the first
Pope selected from outside Europe in over 100 years and
the first from the Americas. He will be known
as Pope Francis. The longtime Bishop of Buenos Aires, the
new Pope spent
the majority of his career at home in Argentina with his
roots in the Jesuit Order. As the Cardinal of Buenos Aires,
he was known for humility, doctrinal conservatism and
a commitment
to social justice.
Argentina
is a country of wide-open pampas and ancient forests, in
addition
to very sophisticated cities, such as
its capital, Buenos Aires. Buenos Aires, has the
largest number of Jews in Latin America; they are
commonly referred to as los rusos (the Russians)
because most of the early Jewish settlers emigrated
from Czarist Russia. Argentina was the first Latin
American country to send a contingent to the Middle
East during the Persian Gulf War.
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Geert
Hofstede Analysis for Argentina
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The Geert Hofstede analysis for Argentina
is similar to its Latin American neighbors. Uncertainty avoidance
ranks highest which indicates a high concern for rules, regulations,
controls and issues with career security typically, a
society that does not readily accept change and is risk adverse.
Individualism
ranks lowest which signifies a society of a more collectivist
nature and strong relationships where everyone takes responsibility
for
fellow members of their group.
Argentina
is similar to many of the Latin American countries
in analysis of the Hofstede Dimensions (see
Latin America Hofstede Graph below). In reviewing the
data, there appears to be a correlation between Argentina’s
culture and religion, as explained below.
The
high Uncertainty Avoidance Index (UAI) ranking of
86 indicates the society’s low level of tolerance
for uncertainty. In an effort to minimize or reduce
this level of uncertainty, strict rules, laws, policies,
and regulations are adopted and implemented. The ultimate
goal of this population is to control everything in
order to eliminate or avoid the unexpected. As a result
of this high Uncertainty Avoidance characteristic,
the society does not readily accept change and is very
risk adverse.
In
many of the Latin American countries, including Argentina,
the population is predominantly Catholic
(see Religions Graph below). The combination of Catholicism
and the cultural dimensions shown in the Hofstede Graph
above, reinforce a philosophy predicated in the belief
that there is an absolute ‘Truth”. As Geert
Hofstede explains about peoples with a high Uncertainty
Avoidance Index, their attitude is, “There can
only be one Truth and we have it.”
Based
on our studies and data, the large majority of predominantly
Catholic countries (those with Uncertainty
Avoidance as their highest ranking Dimension) have a
low tolerance for ambiguity. This creates a highly rule-oriented
society that institutes laws, rules, regulations, and
controls in order to reduce the amount of uncertainty
within the population. Geert
Hofstede Information
Written
by Stephen Taylor - the Sigma Two Group
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Religion
in Argentina
*
WORLD FACTBOOK 2011
In
a country that has over 50% of its population practicing
the Catholic religion, we found the primary correlating
Hofstede Dimension to be Uncertainty Avoidance
(UAI). There were only 2 countries out of 23 that
did not follow this correlation, they were Ireland
and the Philippines. (See the accompanying article)
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Argentina
Appearance
Dress
is very important for making a good impression
in Argentina; your entire wardrobe will be scrutinized.
Business dress is conservative: dark suits and
ties for men; white blouses and dark suits or skirts
for women. Indian clothing is for Indians -- dont
adopt any native costumes!
Maintaining
eye contact is very important
A
pat on the shoulder is a sign of friendship
A
sweeping gesture beginning under the chin and continuing
up over the top of the head is used to mean "I
dont know" or "I dont care"
With thumb and finger
touching (as if holding a pinch of salt), one taps
them with the index finger to indicate "hurry
up" or "a lot"
Make
sure to cover your mouth when yawning or coughing
Dont
put your feet up on any furniture
Eating
in the street or on public transportation is considered
rude
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Argentina
Behavior
Prior appointments are
necessary
Argentine
executives may put in a very long day, often lasting
until 10:00 p.m.. An 8:00 p.m. business meeting
is not unusual
Business
dinners are popular and are usually held in restaurants;
business lunches are uncommon outside of Buenos
Aires, since most people go home to eat lunch
Tender
beef and red wine virtual national symbols. American
beef and red wine compare poorly to theirs
Long
meals and conversation is the norm. Crossing the
knife and fork signal "I am finished".
Never pour wine back-handed; its considered
impolite. When dining, keep your hands on the table,
not in your lap
Gifts
to be avoided include personal items such as ties
and shirts, leather, and knives. High taxes on
imported liquor make this a highly appreciated
gift; the most popular are scotch and French champagne
Considering
sending a gift to someone in Argentina, see
gifts to Argentia
If
the visitor is entertained in the Argentine home,
he/she should arrange to send flowers or candy
to his hostess. Bird-of-paradise flowers are highly
prized
A
guest should always wait for the host to sit down
before sitting, and to open the door for him before
leaving
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Argentina
Communications
Handshaking common when
meeting for the first time
Titles,
especially among the elderly, are very important.
Address a person directly by using his or her title
only. A Ph.D or a physician is called Doctor.
Teachers prefer the title Profesor, engineers
go by Ingeniero, architects are Arquitecto,
and lawyers are Abogado. Persons who do
not have professional titles should be addressed
as Mr., Mrs., or Miss, plus their surnames. In
Spanish these are:
- Mr.
= Senor
- Mrs.
= Senora
- Miss
= Senorita
Most
Hispanics have two surnames: one from their father,
which is listed first, followed by one from their
mother. Only the fathers surname is used
when addressing someone
Italian
and German second and third languages
Good
conversation topics: soccer, history, culture,
home and children, opera
Bad
conversation topics: the Peron years, religion,
Falkland Islands conflict
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Doing
Business in Argentina
Argentines
are tough negotiators. Concessions will not come
quickly or easily. Good relationships with counterparts
will shorten negotiations.
Contracts
are lengthy and detailed. A contract is not final
until all of its elements are signed. Any portion
can be re-negotiated. Get everything in writing.
An
Argentine contact is essential to wading through
government bureaucracy.
Be
punctual for business appointments, but prepare
to wait thirty minutes for your counterpart, especially
if you are meeting an important person.
The
pace of business in Argentina is slower than in
the United States. A meeting that is going well
could last much longer than intended, even if it
means postponing the next engagement.
Personal
relationships are important and must be developed
before business is done.
Argentines
often need several meetings and extensive discussion
to make deals.
Decisions
are made at the top. Try to arrange meeting with
high-level personnel.
Guests
at a meeting are greeted and escorted to their
chairs. The visiting senior executive is seated
opposite the Argentine senior executive.
During
business meetings, sustain a relaxed manner, maintain
eye contact and restrict the use of gestures. Don’t
take a hard sell approach.
Be
prepared for a certain amount of small talk before
getting down to business.
Make
appointments through a high-level person. Your
Argentine contact can help with this.
Confirm
meetings one week in advance.
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Resources
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Thanks
to the UTD Global MBA graduates who work
diligently on collecting the information for this Website
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Page authored by: Joni Nicol
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